Third-Party Reactions to Supervisor Mistreatment Through an Identity Theory Lens
Explore how mistreatment by supervisors in the workplace can affect not only the targeted employees but also bystanders, and learn how social identity can help us understand why people react in certain ways to mistreatment based on their connection with their supervisors.

SCIENTIFIC ABSTRACT: Supervisory mistreatment has emerged as an important area of inquiry in the field of organizational psychology. Accumulated over the past 2 decades, there is growing evidence that the consequences of supervisory mistreatment extend beyond the individual victim to other organizational members, in particular, to third-party observers of the mistreatment. Extent theory and research on third-party reactions to mistreatment has yielded different predictions and results, which calls for an integration and synthesis of the literature. Integrating a social identity framework to the third-party literature, the current article proposes that third parties’ emotional and behavioral responses may vary as a function of their identification with the supervisor. In particular, we suggest that a third party’s perception of the fairness of supervisory mistreatment will be influenced by the extent to which they view their relationship with their supervisor as a defining part of their identity. When observed mistreatment is severe and third parties cannot rationalize the supervisor’s wrongdoing, they experience a relational identity threat which, in turn, shapes their reactions to supervisory mistreatment. We hope this article will provide an initial framework that will spark future research examining third-party reactions to mistreatment through the lens of identity theory.

